The Sims 4has received a new update that fixes a number of bugs in the game and makes adjustments to the way certain elements in the latest expansion work. This follows both the release of Enchanted by Nature and another patch that both arrived forThe Sims 4in July 2025.
The Sims 4has plenty for players to do, and the release of the Enchanted by Nature expansion has been the latest infusion of new content.Enchanted by Nature brought back fairies toThe Sims, which has been requested for years. The game also introduced new careers and skills with the update, but like any new release, there seem to have been a few bugs to be ironed out.
As of June 24, 2025,The Sims 4has received a new update that fixes several issues that have emerged sinceEnchanted by Naturearrived. Ailments, Contagions, and the Balance system have all been adjusted. Ailments have seen their frequency reduced by as much as 75%, with Ailments now far less contagious to Sims in the surrounding area. Sims will now contract an Ailment every 3 days on average instead of every day. The extremes of the Balance system have been changed, and as a result, Sims shouldn’t immediately become “Very Imbalanced” following the death of another Sim. Their Balance will still drain, but EA says that Sims will now have the time “to react and get proper care.”
EA has also addressed a console-only problem where players were unable to accessThe Sims Galleryor claim Event Rewards. EA states that the “Online Connection is Required” error would appear, as a User Agreement pop-up wasn’t appearing when it should, preventing players from agreeing to it and proceeding to the game’s online functionality. The issue hasn’t been fixed directly yet, but EA has offered a workaround, explaining that if players go to “Game Options,” “Other,” and “Link EA Account,” they will receive the agreement, and upon confirming it, will be able to access the online system properly.
Other minor adjustments to the game includeThe Sims 4Naturopathsnow getting to take days off during holidays like other jobs, Werewolf nose colors have been restored in Create-a-Sim, and Get to Work Aliens and Sims wearing outfits from DLC will no longer be broken when played in a copy of the game that lacks the necessary DLC packs.
PC: 1.116.240.1020 / Mac: 1.116.240.1220
Console: Version 2.17
Sul Sul, Simmers,
We’re here with an update to address a few of the top concerns you’ve been sharing with us, including bug fixes, Gallery access for consoles, and improvements to the Ailment system in Enchanted by Nature. Thanks for sharing your thoughts and feedback with us, and we’ll continue to review if more tuning is required in the near future.
Enchanted by Nature - Ailments
Today’s tuning update reduces the frequency of Ailments by up to 75%. To provide more context, there are two primary sources for what causes Ailments—Contagions and Imbalance—and we’ve made improvements to both based on your feedback.
With Contagions, we’ve significantly reduced how contagious Ailments are, resulting in Sims contracting an Ailment every 3 days on average instead of the previous 1 day. If your Sim is living in a big household and/or seeing clients as a Naturopath, Ailments will happen about 40-50% less than before.
With the Balance system, when a Sim becomes Very Imbalanced, Ailments will appear. We have adjusted the extremes of Balance which affect how frequently Ailments could appear. Previously, witnessing a death and having extreme emotions such as Mortified and Hysterical instantly took away all Balance, causing the Sim to instantly feel Very Imbalanced. Now, extreme emotions still drain Balance faster than regular emotions, but leave time for Sims to react and get proper care.
We’re exploring what additional Ailment control could look like, and look forward to hearing your feedback after this update.
Enchanted by Nature - Fairy Wings
We wanted to share more information about Fairy wings, and when they’re supposed to appear. There are over 360 positions and unique interactions surrounding Fairy wings that our team reviewed and tailored animations for. By design, there are certain activities where Fairy wings will intentionally be tucked away, such as lying down, sitting, or riding a horse. This is to avoid clipping or animation disruptions to complex objects, which could introduce additional technical difficulties to players. If you’re experiencing Fairy wings not showing up after completing several interactions where they should be visible, we would love information via the Forums to aid investigation.
Console Connectivity
We’ve been investigating reports that some Simmers on consoles have been unable to access the Gallery and claim Event Rewards, and being told an “Online Connection is Required” or seeing only Library on the Main Menu. This is due to a User Agreement pop-up not appearing where it should. We’re working on resolving this and in the meantime, you can restore full access to the Gallery by going to “Game Options” > “Other” select the “Link EA Account” button and an updated User Agreement will display. Accepting the updated agreements will prompt you to restart the game. Selecting “Confirm” will restart the game and restore your connection to the Gallery. As always, ensure you have saved any progress before restarting.
Thanks again for all the passion and love for Fairies!
