ManyPokemon GOplayers have called out Niantic for offering only 50 Poke Balls as compensation for their losses during a recent glitch. The issue began on July 24, whenPokemon GOfans noticed wild encounters were following a strange pattern.

At first, many players experiencing the issue believed they had been shadowbanned by Niantic, as none of their catch attempts were successful. It was later revealed that a mass shadowban wasn’t the case. Apparently, a newbug inPokemon GOwas causing wild Pokemon to fleeafter the first throw. Fortunately, the bug was resolved within hours and things returned to normal soon after. However, many fans were still frustrated by Niantic’s apology.

Pokémon GO Tag Page Cover Art

After fixing the bug, Niantic Support’s Twitter account announced that affected players couldredeem aPokemon GOpromo codeto receive 50 Poke Balls as compensation. In response, many fans took to social media to point out that they lost far more than just Poke Balls, with hundreds of them sharing screenshots of rare Shiny critters they failed to catch. Making matters worse, fans argued, the game only returns regular Poke Balls, not even Great or Ultra Balls that are slightly more precious.

Pokemon GO Compensation Promo Code

It’s worth noting thatPokemon GO’s Ultra Unlock: Steel and Scales eventwas underway when the bug appeared. Since the event features increased spawn rates for some rare Shiny forms, the glitch caused many players some painful encounters. Several are now sharing missed opportunities to catch Shiny Rookidee, which is making its debut in the game. And they are calling on Niantic to offer more appropriate compensation, arguing that 50 Poke Balls is a “ridiculous” return.

What makes the situation even more frustrating for many players is that the fleeing-Pokemon bug wasn’t the first major issue in July. Earlier this month, aseriousPokemon GObug turned Golden PokeStops blueduring the game’s 9th anniversary celebration. That glitch also left many players upset, as they were unable to claim specific event rewards.

Fans looking to redeem Niantic’s apology promo code, despite the surrounding controversy, will need to visit thePokemon GOweb store. After logging in with the same credentials used for their in-game account, they can enter the code to receive the compensation. Players should note that the POKEBALL50 code must be redeemed by July 20, 2025, at 12:00 AM UTC before it expires.